Global Head Training Transformation

About the Company

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in peoples hands by making self-care as simple as it should be. For half a billion consumers worldwide and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the worlds most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. As a globally certified B Corp company, we are active players in the journey towards healthier people and planet.

About the Role

This is a leadership role for a with a bold mandate: to build a world-class, technology-enabled documentation and training ecosystem. You will architect and lead the global strategy for controlled documentation and training, setting the standard for how a modern, technology-forward Fast-Moving Consumer Healthcare company manages knowledge, compliance, and capability development at scale. This role sits at the intersection of regulatory compliance, digital innovation, and human performance and is not for someone who manages the status quo. You will define the future state.

Responsibilities

Training Transformation

• Redesign training from static, compliance-based learning to dynamic, capability-driven models
• Build role-based competency frameworks aligned to business and quality performance outcomes
• Replace read & understand training with: Scenario-based Learning, Microlearning Assessments & Skill Validation
• Define and track training effectiveness metrics (performance impact, error reduction, behavior change)

Learning Design & Pedagogy

• Apply principles of adult learning / instructional design to create impactful learning journeys
• Translate SOPs and technical content into engaging, effective learning experiences
• Drive a shift from training completion capability development.

Digital & AI-Enabled Learning

• Leverage existing tools to: generate training content directly from SOPs & enable scalable digital learning experiences
• Drive adoption of: AI-powered content generation & e-learning platforms
• Establish governance for AI usage in regulated environments (GxP context)

Documentation Governance

• Maintain and continuously improve controlled documentation systems (SOPs, policies)
• Ensure alignment with GxP and regulatory expectations
• Identify opportunities to optimize documentation via automation and AI

Global Standardization & Site Enablement

• Standardize training and documentation practices across global sites
• Partner with site teams to ensure consistent adoption and execution
• Drive efficiency and simplification in quality processes

Stakeholder Engagement

• Collaborate with: Quality, Manufacturing, Digital/IT & Regulatory teams
• Influence stakeholders to shift mindset from compliance performance

Qualifications

• ~1015 years of experience in: Training / capability development OR Quality systems in a regulated environment
• Experience in regulated industries (Pharma, FMCG, Aerospace, Manufacturing, etc.)
• Strong exposure to: Learning systems (LMS / digital learning platforms) & Competency frameworks and training design
• Understanding of GxP or similar regulatory frameworks
• Demonstrated experience in driving transformation (not just operations)

Preferred Skills

• Exposure to AI-enabled learning / content generation tools
• Background in instructional design / pedagogy
• Familiarity with regulated documentation systems (e.g., Veeva, etc.)