Ecommerce Specialist

About the Company

We are looking for a detail-oriented and execution-driven E-commerce Associate to support the growth and operations of our marketplace business. The role involves managing day-to-day marketplace activities, optimizing listings, coordinating fulfilment, and driving performance through data-backed decisions across platforms like Amazon, Flipkart, and quick commerce channels.

About the Role

The E-commerce Associate will play a crucial role in supporting the growth and operations of our marketplace business.

Responsibilities

• Marketplace Management
• Manage product listings across marketplaces (Amazon, Flipkart, Blinkit, Zepto, Instamart)
• Ensure accurate product content, pricing, and availability
• Monitor and optimize listings for visibility and conversion
• Coordinate inventory updates and maintain stock health

• Strategy & Growth Execution
• Support execution of marketplace growth strategies aligned with business goals
• Assist in campaign planning, promotions, and seasonal activities
• Identify opportunities to improve GMV, sell-through, and profitability

• E-commerce Operations
• Work hands-on with platforms such as Amazon Seller Central/Vendor Central and Flipkart Seller Hub
• Coordinate with warehouse, logistics, and supply chain teams for smooth order fulfilment
• Track order processing, dispatch timelines, and delivery performance
• Manage returns and ensure timely resolution

• Key Account & Vendor Management
• Maintain relationships with marketplace account managers
• Monitor account health metrics and ensure compliance with platform policies
• Coordinate with vendors/suppliers for stock replenishment and issue resolution

• Inventory & Demand Planning
• Track inventory levels and maintain optimal stock across channels
• Support demand forecasting based on sales trends and campaigns
• Prevent stock-outs and overstock situations

• Reporting & Analytics
• Track and analyze key performance metrics: GMV, Daily Sales, Sell-through CTR, CVR, CPC, ACOS
• Build SKU-level dashboards and performance reports
• Share weekly and monthly insights with actionable recommendations
• Purchase Order (PO) & Reconciliation
• Manage channel-wise PO processing and fulfilment tracking
• Coordinate with suppliers for timely dispatch
• Handle invoice reconciliation and payment tracking

Qualifications

• Bachelors degree in Business, Marketing, or related field
• 3 years of experience in e-commerce or marketplace operations
• Hands-on experience with:
• Amazon Seller Central / Vendor Central
• Flipkart Seller Hub
• Quick commerce platforms (Blinkit, Zepto, Instamart) preferred

• Strong analytical skills and comfort with Excel/Google Sheets
• Understanding of digital marketing metrics (CTR, CVR, CPC, ACOS)
• Good coordination and communication skills

Required Skills

• Customer Obsession & Ownership
• Highly detail-oriented and organized
• Ability to manage multiple SKUs and platforms simultaneously
• Problem-solving mindset with a bias for action
• Comfortable working in a fast-paced, growth-focused environment

Preferred Skills

• Experience with data analysis and reporting tools
• Familiarity with digital marketing strategies

Pay range and compensation package

7-10LPA

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applicants from all backgrounds to apply.