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E-commerce Operations Executive (Customer Support & Logistics)

Sober Animal

2 - 5 years

Pune City

Posted: 25/04/2026

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Job Description

Were Hiring | Sober Animal


Looking for a hands-on team member to join our growing DTC streetwear brand.


Role: Operations & Customer Support Executive

Location: Wagholi, Pune (On-site)

Languages Required: Hindi & English


Responsibilities:

Customer support (calls + chats)

Assigning courier & shipment coordination

Handling exchanges & returns

NDR follow-ups

COD order confirmation calls

Email support

Managing Excel sheets & order data

Packing and dispatching products


Timing: 11 AM 8 PM

Salary: 10,000 15,000/month


Were looking for someone who is:

Detail-oriented

Good with communication

Comfortable handling daily ops & customer queries

Has basic Excel knowledge

Ready to work in a fast-paced startup environment


Apply now: hello@soberanimal.in

Contact: 8237756889


Lets build something big

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