Ecommerce Executive

Company Description

Imagimake is a fast-growing, innovative startup in the Toys & Games industry. In just a few years, Imagimake has become a prominent player in creative and constructive toys and games. Its products are available across India through modern trade partners, online platforms like Amazon and Flipkart, and are also gaining global recognition. Imagimake has received numerous accolades, including the Toy of the Year award and other prestigious honours for its innovative and patented products, establishing itself as a trusted brand in the market.

Role Description

This is a full-time, on-site role for an E-commerce Executive located in Mumbai. The E-commerce Executive will be responsible for managing online sales channels, overseeing account management with key online platforms, analysing data to optimise strategies, and collaborating with cross-functional teams. The role also involves daily tasks such as maintaining and monitoring sales trends, addressing operational challenges, and ensuring the efficient execution of e-commerce strategies.

Responsibility Areas -

A. Marketplace Sales Performance MIS

• Prepare daily, weekly, and monthly sales and advertising MIS for platforms such as Amazon, Flipkart, Myntra, Meesho, Nykaa, Firstcry, and Amazon Now.
• Track key metrics, including sales, sessions, conversion, rank, return rate, repeat purchase rate, and out-of-stock rate.
• Maintain KPI dashboards, rank trackers, and performance reports.
• Take backups of Amazon STR reports and ensure data accuracy.
• Monitor and report shipment status.
• Analyse Search Query Reports.

B. Advertising & Promotion Reporting

• Analyse Amazon Ads (AMS) spends and maintain cost breakups.
• Provide Ads spend reconciliation reports to the finance team.
• Support promotion planning and post-promo reporting.
• Check and resolve deal tag issues.
• Assist in launching and tracking Amazon reel format videos.

C. Catalogue & Content Management

• Audit frontend product pages (titles, images, bullets, descriptions, A+ page).
• Optimise backend attributes for improving search visibility.
• Resolve catalogue issues like attribute errors, Andon team warnings, SDS issues, and dimension mismatches.
• Ensuring pricing accuracy and corrections across marketplaces.

D. Account Health & Compliance

• Monitor Amazon Account Health regularly using a checklist. Need to ensure all complaints are addressed within 24 hours.
• Identify and fix risks related to listing suppression, quality alerts, and policy violations.

E. Inventory & Supply Coordination

• Monitor out-of-stock rates and flag risks early.
• Prepare Purchase Order vs Goods Receipt Note reports.
• Support smooth execution across all marketplaces.

Qualifications

• Curiosity to learn & grow in a fast-paced environment.
• Strong Analytical Skills to assess data, track performance, and make informed decisions.
• Proficiency in e-commerce platforms and tools.
• Strong organisational and communication skills.
• Strong follow-up skills with a highly proactive approach.