Ecommerce Executive

Key Responsibilities:

Product Listing & Catalog Management:

• Create, update, and optimize product listings on the ecommerce platform.
• Ensure accurate product descriptions, images, pricing, and inventory levels.
• Manage product categories and optimize product visibility for better sales performance.

Order Processing:

• Monitor and manage online orders, ensuring timely fulfillment and shipment.
• Resolve customer order issues, returns, and exchanges in a professional and efficient manner.
• Coordinate with logistics and warehouse teams for seamless order fulfillment.

Sales & Performance Monitoring:

• Analyze online sales data and track KPIs (Key Performance Indicators) to assess performance.
• Develop and implement strategies to increase conversions, average order value, and customer retention.
• Run and manage promotional campaigns and discounts to drive sales.

Inventory Management:

• Maintain up-to-date inventory levels and ensure proper stock levels to meet demand.
• Collaborate with suppliers and warehouse teams to manage stock replenishment and availability.

Reporting & Analytics:

• Generate and analyze reports on sales, traffic, conversion rates, and customer behavior.
• Provide insights and recommendations to improve the ecommerce performance.
• Monitor and adjust marketing strategies based on performance data.

Collaboration with Marketing Team:

• Coordinate with the marketing team to run digital marketing campaigns, including email marketing, social media, and paid ads.
• Help create promotional content for social media and newsletters to increase brand visibility and drive traffic to the site.

Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, Ecommerce, or a related field.
• Proven experience in ecommerce management or a similar role.
• Strong understanding of ecommerce platforms
• Excellent organizational and multitasking abilities.
• Strong communication skills (both written and verbal).
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Attention to detail and problem-solving skills.
• Ability to work well in a team and collaborate cross-functionally.

Preferred Qualifications:

• Experience with paid advertising
• Familiarity with email marketing platforms

Benefits:

• Competitive salary
• Health insurance
• Career development opportunities
• Work-life balance initiatives