Deputy Manager

Job Title: Project Manager Dialer & Contact Centre Solutions

Job Summar

yWe are seeking an experienced Project Manager to lead the implementation & integration of dialer & Contact Centre related projects, ensuring timely delivery & optimization, vendor management and governance of dialer solutions

.The ideal candidate should possess strong project management skills, stakeholder management capabilities, and hands-on experience in contact centre technologies, API integrations, AI-driven automation solutions & optimize connectivity across channels

.Key Roles & Responsibilitie

• sManage end-to-end project lifecycle from requirement gathering to deployment and post-production support
• .Prepare project plans, timelines, resource allocation, risk registers, and status reports
• .Exhibit good communication skills to coordinate with business, compliance, operations, technology, and vendor teams to ensure successful project delivery
• .Monitor project milestones, budgets, deliverables, and quality standards with sound analytical skills
• .Drive adoption across sales, operations, compliance, and customer service functions

.Required Qualification

• sAny graduate

.Experienc

• eUp to 5 years of project management experience