Role: Delivery Manager - BFS domain

Location: Gr. Noida

Mode: work from office

Revenue: $10+ million

Team size: 100+ FTE

We are looking for Delivery Manager at Coforge. PFB the job description:

Have managed large (100+ FTE) Application maintenance and support outsourcing teams with diverse technologies, including data suppor
Deep understanding in ITIL processes and familiarity in six sigma quality standards
Proficient in various SLA/KPI models prevalent in the IT service
Ability to independently run overall account governance meetings with client. Drive creation of related reporting and governance decks
Strong communication and interpersonal skill
Excellent people skills and the ability to manage large (100+) teams
Overall atleast 15+ years of IT service/project experience, of which atleast 5 years in managing large AMS teams
Understand and worked in various AMS contracting models such as T&M, FP, FM, FCetc
Had earlier written or managed varied types of SOW and can manage respective contracting conversations with client delivery leaders and their vendor management teams
Had managed and successfully delivered a few small to medium size projects in fixed price or outcome based contracting mode
Have collaborated with sourcing and talent acquisition teams to rapidly scale up teams as per client needs. This includes taking final interviews and making hiring decisions

Delivery Manager - BFS domain