Customer Support Specialist

Customer Support Executive International Voice Process

Location: Kolkata Bidhan Nagar, Sector 5

Salary:

• 265,500 Annual CTC
• 22,000 Monthly CTC

Job Summary:

We are hiring Customer Support Executives for our International Voice Process. The role involves handling customer queries, providing resolutions, and ensuring a smooth customer experience through effective communication.

Roles & Responsibilities:

Handle inbound/outbound customer calls professionally

Resolve customer queries and complaints effectively

Maintain quality standards and customer satisfaction

Provide accurate information to customers

Follow company guidelines and process protocols

Eligibility Criteria:

HSC/Graduate candidates can apply

Freshers are welcome

Good English communication skills required

Basic computer knowledge preferred

Comfortable with rotational shifts

Shift & Working Details:

5 Days Working

2 Rotational Week Offs

Rotational Shifts

Immediate Joiners Preferred

Contact Details:

HR Ria

ria.agarwal@teleperformancedibs.com

7880768077