Customer Support Representative

Job Title: Customer Support Representative

Location: Bengaluru, Karnataka (Work from Office)

Employment Type: Full-time

Contact number: 9108797166 /9606504480

About Us:

Shape My Garden is dedicated to delivering outstanding customer experiences through clear communication and efficient support. Join our passionate team at our Bengaluru office.

Responsibilities:

• Respond to customer queries via phone, email, and chat.
• Resolve issues efficiently and maintain customer satisfaction.
• Document all interactions accurately in CRM.
• Collaborate with internal teams for timely resolutions.

Requirements:

• 12 years of experience in customer support or similar roles.
• Strong communication and problem-solving skills.
• Proficiency in CRM tools and MS Office.
• Willingness to work from office (no remote option).

What We Offer:

• Competitive salary and performance incentives.
• Supportive, inclusive workplace culture.
• Training and career growth opportunities.

Equal Opportunity Employer:

We value diversity and are committed to providing an inclusive environment for all employees.