Customer Support Executive

Company Description :

Babli is a homegrown fashion brand inspired by Indian textiles, comfort, and effortless everyday style. We focus on creating thoughtfully designed outfits that feel comfortable, expressive, and easy to wear for women of all shapes and sizes. As a fast-growing D2C brand, we aim to deliver a warm and reliable customer experience alongside products our customers genuinely love.

Role Description :

Were hiring Customer Support Executives for Babli

Location: Khokhra (Near Maninagar), Ahmedabad

Full-time, On-site

Were looking for people who are:

Good at Hindi & English communication

Comfortable handling WhatsApp, Instagram, email & customer call support

Calm, patient, empathetic, and solution-oriented while handling customers

Familiar with Shopify, Shiprocket, Delhivery, Unicommerce, Google Sheets, and WhatsApp API tools like Interakt, Bitespeed, Spur, etc.

Freshers can apply. Prior D2C/e-commerce experience is a plus.

Salary:

Freshers after probation period : 18,000 to 22,000

Experienced candidates (1-2 yrs): 23,00030,000

(Based on experience, communication skills & performance)

Please note: This is NOT a work-from-home role.

Apply here : https://forms.gle/F7tvikbiFP2BACaXA

Also complete the Scenario-Based Assessment form : https://forms.gle/kTshAV69JxTqTqDJ6