Customer Support & Backend Operations

Zyvarah Informatics is hiring for an exciting international client project based in Sydney, Australia. The role covers customer support, international flight operations, and backend administration in a fast paced, global environment.

Work Mode: Hybrid (Coimbatore) or Work From Home. Job Timing: 9 AM to 6 PM Candidates must have their own laptop Freshers with excellent communication skills are encouraged to apply

What You'll Do

• Handle customer emails and live chat support professionally
• Support international flight bookings, rebookings, and passenger queries
• Perform invoice verification and processing with accuracy
• Maintain and update customer records
• Coordinate with cross functional teams for timely issue resolution
• Assist with travel documentation, visa, and airline policy queries

What We're Looking For The number one requirement: good English communication skills. You should be confident in both written and spoken English since you'll be directly interacting with international customers.

Along with that, we'd love to see:

• Strong email drafting and professional chat handling
• Basic computer skills (MS Excel, MS Word, email platforms)
• Attention to detail and accuracy in data handling
• Ability to work independently and meet deadlines
• Prior experience in customer support, travel or aviation, or backend operations is a plus, though not mandatory

How to Apply Send your resume to hr@zyvarah.com or drop a comment or DM and we'll reach out.