Job Summary

The Community Executive is responsible for ideating and executing engaging events, curating

member benefits, and fostering a sense of community to enhance client satisfaction and

loyalty. This entry-level role contributes to the companys growth by organising high-quality

events, collaborating with vendors and partners, and delivering exceptional service to

members. The roles objectives include building a robust event calendar, increasing member

engagement, and boosting client retentiondirectly supporting the companys revenue goals

through a strong community ethos.

Responsibilities

Community Engagement & Event Management

Brainstorm, propose, and organize creative events (e.g., networking sessions, wellness

workshops, CSR initiatives) to drive member engagement.

Coordinate end-to-end event logistics, including vendor partnerships, venue bookings,

and promotions.

Gather post-event feedback to measure success and improve future initiatives.

Member Engagement & Satisfaction

Proactively interact with members to understand their needs and tailor community

activities accordingly.

Promote exclusive member benefits and well-being programs to enhance loyalty.

Address member inquiries or concerns related to community offerings with a serviceoriented

approach.

Collaboration & Outreach

Identify and onboard vendors, sponsors, and local partners to elevate event quality and

value.

Work with cross-functional teams (Marketing, Operations) to amplify community

initiatives.

Administration & Reporting

Maintain records of event attendance, member feedback, and engagement metrics.

Assist in tracking community-related KPIs (e.g., satisfaction scores, retention rates) and

prepare reports for leadership.

Create content that can be shared on the companys social media channels.

Experience

2-4 years, preferrably with a MBA Degree

Community Specialist