Collections Manager

Title: AR Collections Specialist

Location: Gurgaon

Work format: Full time work from office

Experience: 9-15 Years

Core Competencies Required

• :Accounts receivable and collections management
• .Customer success and service management
• .Revenue collection, retention, and upselling
• .DSO control and billing follow-up
• .Enterprise and SME collections
• .Complaint management and SLA resolution
• .Channel partner and agency coordination
• .Team leadership and performance management
• .MIS reporting, dashboards, and process compliance

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Responsibilitie

• s:Ensure timely collections and bill submission to maintain DS
• O.Responsible for revenue collection, retention, and revenue upsellin
• g.Allocate data to team members and designed strategies to meet daily, weekly, and monthly target
• s.Handle total collection processes with backend support activit
• y.Leverage customer relationships to support billing and collection for faster payment clearanc