Client Servicing Manager

• Account Manager (CS)
• Salary-5 to 7 LPA
• Location- Andheri
• Experience-3-6 years in in client servicing / account management within a digital or advertising agency Mandatory experience working with finance / BFSI brands

Overview:

Dive into the dynamic world of RepIndia, where creativity and digital expertise merge to create unforgettable brand experiences. From brand identity to social media magic, ORM, and SEO, weve got it all under one roof. Welcome to the house that was digitally built!

Who we are:

At RepIndia, we bring together the brightest tech minds, design enthusiasts, social media strategists, and meticulous client planners. Whether its redefining a brands identity, launching an award-winning social media campaign, or developing a lightning-fast mobile site, our team of innovative thinkers works together to help you standout in a crowded market.

About the Role

We are looking for a proactive and detail-oriented Account Manager Client Servicing to lead and manage key client relationships, specifically within the BFSI sector. The ideal candidate should have prior experience handling finance brands and demonstrate strong stakeholder management, communication, and execution skills in a fast-paced agency environment.

Key Responsibilities

Own end-to-end client servicing and account management for key accounts (primarily BFSI clients) Act as the primary point of contact for the client, ensuring seamless communication and relationship management

Understand client objectives, business goals, and compliance requirements to deliver effective solutions Drive campaign planning and execution in collaboration with internal teams including strategy, content, design and media

Ensure timely delivery of all campaigns/projects while maintaining high quality standards Monitor project timelines, deliverables, and budgets to ensure efficiency and profitability Proactively identify opportunities for account growth and upselling services Manage client expectations, address concerns, and handle escalations with professionalism Ensure adherence to compliance guidelines and regulatory requirements, especially for BFSI campaigns Prepare and present reports, performance insights, and strategic recommendations to clients

Key Requirements

36 years of experience in client servicing / account management within a digital or advertising agency Mandatory experience working with finance / BFSI brands

Strong understanding of digital marketing, campaign execution, and reporting Excellent stakeholder management and interpersonal skills

High attention to detail, especially when working on compliance-heavy categories Strong communication and presentation skills

Ability to multitask, prioritize, and work under tight deadlines

Problem-solving mindset with a proactive approach

Preferred Skills

Experience handling high-value or compliance-driven accounts

Familiarity with financial products/services communication guidelines Strong coordination and project management abilities

Data-driven approach to campaign analysis and optimization What Were Looking For

A client-first mindset with the ability to build long-term relationships Someone who thrives in a fast-paced, dynamic environment

A highly organized professional with a strong sense of ownership and accountability

Preferred Skills

Experience handling high-value or compliance-driven accounts

Familiarity with financial products/services communication guidelines

Strong coordination and project management abilities

Data-driven approach to campaign analysis and optimization

What Were Looking For

A client-first mindset with the ability to build long-term relationships

Someone who thrives in a fast-paced, dynamic environment