Client Services Executive

We are hiring at Elatre.

Role: US Sales & Client Services Executive

Location: Perungudi, Chennai

Shift: 10:00 AM to 7:00 PM

Working Days: Monday to Saturday

Experience: 1 to 4 years preferred

Interview: Direct interview at our Perungudi office is mandatory

Joining: Immediate or early joiners preferred

We are looking for a smart, confident, and responsible person to handle US sales support, client communication, lead follow-ups, proposal coordination, and client service tasks for Elatre.

This role is suitable for someone who can speak clearly, write professionally, follow up without reminders, and handle clients with patience and confidence.

Key responsibilities include:

Handling inbound and outbound sales communication

Following up with leads and potential clients

Coordinating calls, meetings, proposals, and next steps

Supporting US clients with project updates and service-related communication

Maintaining CRM records, follow-up notes, and client details

Understanding client requirements and coordinating internally with the team

Supporting proposal preparation and service presentations

Making sure client communication is clear, timely, and professional

Helping improve client satisfaction and response quality

Supporting the sales team with daily business development activities

Basic requirements:

Excellent English communication skills

Good confidence in speaking with US clients

Experience in sales, client service, customer support, or business communication

Basic understanding of digital marketing, websites, SEO, or IT services is preferred

Good follow-up discipline and documentation skills

Should be organised, responsible, and comfortable speaking to clients

Should be able to work independently and take ownership

Important: Only candidates who can attend a direct interview at our Perungudi office should apply.

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