The prime responsibility of the Catalog & Contract Administrator is to procure basic goods and services, obtain quotations, develop proposals, and/or negotiate contracts of low to moderate value/risk consistent with customer requirements. This role supports procurement activities within the region or geography, working under the guidance of IBM's worldwide procurement teams. Key duties include interfacing with suppliers on issues affecting supplier operations and IBM strategic supply issues; implementing supply chain initiatives for end-to-end efficiency; establishing, executing, and tracking project plans using fundamental project management techniques; communicating/negotiating with supplier and customer counterparts and management; assisting in developing business strategies to meet business unit objectives; participating in procurement activities across multiple business units; monitoring industry practices; performing low to moderate risk/complexity supplier evaluations and selections; and assuming additional responsibilities as assigned. On higher risk contracts, the role works under the direction of more senior representatives.
Main Responsibility Areas:
Demonstrate working knowledge of global procurement strategy in a large corporation, with background in Contract Administration and Catalog Management.
Apply analytical skills; numerically astute with strong demonstrated problem-solving abilities.
Apply communication skills to build and maintain effective, productive relationships with staff, stakeholders, and suppliers.
Apply collaboration/teaming techniques and perform effectively in a matrix organization.
Perform time management, prioritize tasks, and achieve set targets.
Apply knowledge of business organization, processes, work instructions, business control requirements, and customer satisfaction/client-facing skills.
Complete staff-work to a high standard with keen attention to detail and accuracy.
Catalog Management:
Follow predefined naming conventions when relevant deal workspaces are created in Ariba, ensuring required titles are correctly applied.
Manage and request vendor creation for new vendors added but not activated for transactions (Light Touch Creation), collecting necessary information from Contract Requests, workspaces, or the procurement team.
Perform necessary actions for due diligence (triggered or ad-hoc) as required.
Contract Management:
Manage the Knowledge Library and designated platforms (e.g., Teams, SharePoint), with access as agreed.
Issue weekly and monthly reports in agreed formats, distributed to lists defined by the customer.
Extract documents and information upon request from procurement teams, Heads of Procurement, or Heads of Procurement Services.
Provide administration and helpdesk services per Work Instructions, responding to end-user enquiries and following up on resolutions.
Create standard reports and ad-hoc reporting as reasonably requested.
Refresh the customer’s user manual (“How to Guide”) based on communicated modifications.
Create and deliver online training, including awareness sessions on Ariba functionality.
Create contract requests (CR) on behalf of buyers using provided and validated Excel templates.
Skills Required
Analytical skills; numerically astute with strong problem-solving abilities.
Communication skills to build relationships with staff, stakeholders, and suppliers.
Collaboration/teaming techniques.
Ability to perform in a matrix organization.
Time management to prioritize tasks and meet targets.
Knowledge of business organization, processes, and work instructions.
Application of business control requirements.
Customer satisfaction and client-facing skills.
Ability to complete high-standard staff-work with keen attention to detail and accuracy.
Main Responsibility Areas:
Demonstrate working knowledge of global procurement strategy in a large corporation, with background in Contract Administration and Catalog Management.
Apply analytical skills; numerically astute with strong demonstrated problem-solving abilities.
Apply communication skills to build and maintain effective, productive relationships with staff, stakeholders, and suppliers.
Apply collaboration/teaming techniques and perform effectively in a matrix organization.
Perform time management, prioritize tasks, and achieve set targets.
Apply knowledge of business organization, processes, work instructions, business control requirements, and customer satisfaction/client-facing skills.
Complete staff-work to a high standard with keen attention to detail and accuracy.
Catalog Management:
Follow predefined naming conventions when relevant deal workspaces are created in Ariba, ensuring required titles are correctly applied.
Manage and request vendor creation for new vendors added but not activated for transactions (Light Touch Creation), collecting necessary information from Contract Requests, workspaces, or the procurement team.
Perform necessary actions for due diligence (triggered or ad-hoc) as required.
Contract Management:
Manage the Knowledge Library and designated platforms (e.g., Teams, SharePoint), with access as agreed.
Issue weekly and monthly reports in agreed formats, distributed to lists defined by the customer.
Extract documents and information upon request from procurement teams, Heads of Procurement, or Heads of Procurement Services.
Provide administration and helpdesk services per Work Instructions, responding to end-user enquiries and following up on resolutions.
Create standard reports and ad-hoc reporting as reasonably requested.
Refresh the customer’s user manual (“How to Guide”) based on communicated modifications.
Create and deliver online training, including awareness sessions on Ariba functionality.
Create contract requests (CR) on behalf of buyers using provided and validated Excel templates.
Skills Required
Analytical skills; numerically astute with strong problem-solving abilities.
Communication skills to build relationships with staff, stakeholders, and suppliers.
Collaboration/teaming techniques.
Ability to perform in a matrix organization.
Time management to prioritize tasks and meet targets.
Knowledge of business organization, processes, and work instructions.
Application of business control requirements.
Customer satisfaction and client-facing skills.
Ability to complete high-standard staff-work with keen attention to detail and accuracy.
Main Responsibility Areas:
Demonstrate working knowledge of global procurement strategy in a large corporation, with background in Contract Administration and Catalog Management.
Apply analytical skills; numerically astute with strong demonstrated problem-solving abilities.
Apply communication skills to build and maintain effective, productive relationships with staff, stakeholders, and suppliers.
Apply collaboration/teaming techniques and perform effectively in a matrix organization.
Perform time management, prioritize tasks, and achieve set targets.
Apply knowledge of business organization, processes, work instructions, business control requirements, and customer satisfaction/client-facing skills.
Complete staff-work to a high standard with keen attention to detail and accuracy.
Catalog Management:
Follow predefined naming conventions when relevant deal workspaces are created in Ariba, ensuring required titles are correctly applied.
Manage and request vendor creation for new vendors added but not activated for transactions (Light Touch Creation), collecting necessary information from Contract Requests, workspaces, or the procurement team.
Perform necessary actions for due diligence (triggered or ad-hoc) as required.
Contract Management:
Manage the Knowledge Library and designated platforms (e.g., Teams, SharePoint), with access as agreed.
Issue weekly and monthly reports in agreed formats, distributed to lists defined by the customer.
Extract documents and information upon request from procurement teams, Heads of Procurement, or Heads of Procurement Services.
Provide administration and helpdesk services per Work Instructions, responding to end-user enquiries and following up on resolutions.
Create standard reports and ad-hoc reporting as reasonably requested.
Refresh the customer’s user manual (“How to Guide”) based on communicated modifications.
Create and deliver online training, including awareness sessions on Ariba functionality.
Create contract requests (CR) on behalf of buyers using provided and validated Excel templates.
Skills Required
Analytical skills; numerically astute with strong problem-solving abilities.
Communication skills to build relationships with staff, stakeholders, and suppliers.
Collaboration/teaming techniques.
Ability to perform in a matrix organization.
Time management to prioritize tasks and meet targets.
Knowledge of business organization, processes, and work instructions.
Application of business control requirements.
Customer satisfaction and client-facing skills.
Ability to complete high-standard staff-work with keen attention to detail and accuracy.
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