BMC Technical Support Consultant
Emergys
5 - 10 years
Pune City
Posted: 15/04/2026
Job Description
Advanced Troubleshooting & Log Analysis Expertise in diagnosing and resolving complex software issues.
BMC Product Expertise Hands-on experience with BMC solutions such as Remedy, Helix, Control-M, or TrueSight.
Debugging & Software Tools Proficiency in replicating issues and using debugging and diagnostic tools.
Case Management & Escalation Strong experience in incident management and collaboration with R&D teams.
Technical Documentation & Communication Ability to create knowledge base articles and communicate effectively with global customers.
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