Associate

WNS

Designation - Associate - Operations

Work Location- SP Infocity, Part of first floor in building 4B, Pune-Saswad Road Phursungi, Pune, India

Work Mode- US shifts- 5:30 pm - 2:30am - Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Assists others in the department as needed to meet department service standards and ensures efficient operation of the department.

Communicates effectively and efficiently with our business partners.

Demonstrates proficiency in rating and processing of all lines of business.

Embraces a culture of Continuous Improvement (CI) and actively identifies opportunities for improvement to increase efficiency and decrease waste, aiding in expense reductions for Commercial Lines.

Executes pricing on behalf of and in conjunction with the Commercial Lines strategy.

Maintains a thorough knowledge of ISO and underwriting rules, rating and coverage forms. Possesses an in-depth knowledge of department workflow and procedures.

Responsible for understanding, assisting and problem solving for agents and Enterprise as needed. Utilizes analytical skills to problem solve/research and handle/report rating inconsistencies.

Reviews and handles all transaction types within the highest delegated authority.

Utilizes and adapts quickly to automation/new processes including working with Microsoft 365 Applications.

Quote and/or enter transactions for all commercial lines of business, ensuring accuracy and timeliness as set by department standards.

Qualifications

Graduate

Note-

Relevant skillset candidate profiles will be shortlisted and contacted for further interview process.