Associate Director

1) Sales Leadership

Own new logo acquisition and revenue growth across target sectors (e.g., Technology, Engineering, Healthcare, Finance, Light Industrial) SI | Tier 1 Vendors Majorly

Build and execute the go-to-market (GTM), territory plans, and enterprise pursuit strategies.

Lead pipeline management, pricing strategy (markups, bill/pay rates, GM%), and contract negotiations (MSA/SOW).

Establish demand generation: ABM, outbound cadences, partner ecosystem (MSP/VMS), events, and thought leadership.

Forecast accurately; drive CRM discipline; ensure predictable quarterly performance.

2) Account Management Leadership

Expand revenue within strategic accounts; grow programs across locations, skill families, and labor categories.

Strengthen MSP/VMS relationships; improve scorecards, SLAs, and tier positioning.

Implement QBR/MBR governance, executive sponsor alignment, and expansion charters.

Drive client satisfaction (NPS/CSAT) and renewal strategies; mitigate churn through proactive risk management.

Ensure compliance with client policies (onboarding, background checks, E-Verify, DE&I, security, supplier diversity).

3) Delivery (Recruiting) Management Leadership

Architect scalable recruiting operations: sourcing COEs, delivery pods, recruitment marketing, and talent communities.

Optimize cycle times (submittal, interview-to-offer), fill ratios, and quality-of-hire through data-driven process excellence.

Deploy workforce planning, bench management, redeployment, and referral engines.

Standardize tools and workflows (ATS/CRM, VMS integrations, analytics dashboards).

Ensure adherence to US compliance (I-9/E-Verify via client processes), payrolling, timesheets, and onboarding SOPs.

Leadership & Culture

Hire, coach, and retain high-performing leaders; create a culture of accountability and recognition.

Promote ethical selling, compliance-first operations, and DE&I commitments.

Lead change management across systems, processes, and cross-functional teams (Finance, HR, Legal, IT).

Required Qualifications

1218+ years in US staffing with 5+ years in P&L or multi-functional leadership (Sales/AM/Delivery).

Deep experience with SI or Imp Partners and Tier 1 Vendors.

Demonstrated success in enterprise pursuits, pricing models, and commercial constructs (MSA/SOW).

Strong command of ATS/CRM, recruiting operations, and analytics.

Proven ability to lead distributed teams across India/US time zones.

Excellent executive communication; negotiation and stakeholder management skills.

Education: Any Graduate

Preferred Experience

Multi-vertical exposure (IT, Engineering, Healthcare, Finance, Light Industrial).

Building centres of excellence (sourcing, delivery pods, talent marketing).

Data/BI proficiency (pipeline, margin, productivity dashboards).

Prior experience improving MSP/VMS scorecard tiers and supplier performance.

Core Competencies

Commercial Acumen: Pricing, GM%, margin optimization, contract constructs.

Operational Excellence: SLA governance, process standardization, lean recruiting.

Strategic Execution: GTM, segmentation, pursuit planning, playbook creation.

People Leadership: Coaching, succession, performance culture, retention.

Client-Centricity: Executive presence, consultative engagement, outcomes focus.

Data-Driven: Forecasting accuracy, KPI stewardship, decision-making via analytics.

Success Metrics (KPIs)

Revenue & Profit: YoY growth, GM%

Sales Health: Qualified pipeline coverage (3), cycle time, ASP by role/family.

Delivery Efficiency: Submittals-to-interview ratio, time-to-fill, fill ratio, redeployment rate.

Account Health: Renewal rate, CSAT/NPS, expansion revenue, MSP/VMS scorecards.

Quality & Compliance: Offer acceptance %, first-90-day retention, audit pass rate, SLA adherence.

People Metrics: Attrition %, productivity per recruiter/seller, internal mobility.