Assistant Manager

Position: Assistant Manager Outbound Sales (Banking)

Location: Mumbai Malad

Industry: Banking / Financial Services

CTC: 7.5 LPA

Qualification: Graduation (Mandatory)

Experience: Minimum 2+ years (Relevant experience in outbound sales preferred)

Role Overview

We are looking for a dynamic and result-oriented Assistant Manager Outbound Sales to support and drive outbound sales operations within the banking domain. The ideal candidate will be responsible for managing sales activities, achieving targets, and ensuring high-quality customer engagement while complying with banking standards and processes.

Key Responsibilities

• Drive outbound sales initiatives for banking products such as loans, credit cards, CASA, or related financial offerings
• Manage day-to-day outbound calling operations and ensure achievement of assigned sales targets
• Handle customer leads, follow-ups, and conversions through effective communication
• Monitor team or individual performance metrics (if applicable) and provide actionable insights
• Ensure adherence to compliance, regulatory, and internal banking guidelines
• Maintain accurate sales records, MIS reports, and pipeline tracking
• Collaborate with internal teams including operations, compliance, and quality to improve sales effectiveness
• Address customer queries, objections, and escalations professionally to enhance customer experience
• Support training, coaching, and process improvements to drive productivity

Desired Candidate Profile

• Graduate from a recognized university
• Minimum 2+ years of experience in outbound sales, preferably in banking or financial services
• Strong communication, negotiation, and persuasion skills
• Proven ability to meet or exceed sales targets
• Good knowledge of banking products and outbound sales processes
• Proficient in MS Office and basic reporting
• Customer-focused attitude with strong problem-solving abilities

Key Skills & Competencies

• Outbound Sales & Tele-sales
• Banking & Financial Products Knowledge
• Customer Engagement & Relationship Management
• Target Achievement & Performance Management
• Compliance Awareness
• Communication & Interpersonal Skills

Reach out to HR - Neha

8008325085

mamidi.neha@teleperformancedibs.com