Alteryx Server Admin

Experience

4+ years relevant experience in Alteryx Server administration / analytics platform support

Role Overview

We are hiring an experienced Alteryx Server Administrator with strong hands-on exposure to Alteryx Server upgrades, migrations, patching, production support, workflow troubleshooting, and platform stability.

This role is not for a basic Alteryx Developer or someone who has only handled user access/documentation. The ideal candidate should have worked on live Alteryx Server environments and should be comfortable handling upgrade activities, post-upgrade validation, incident resolution, and production support.

Key Responsibilities

Alteryx Server Administration

• Administer and support Alteryx Server environments across UAT and Production.
• Manage Alteryx Gallery, users, roles, collections, permissions, and license allocation.
• Monitor workflow schedules, job queues, long-running workflows, and failed executions.
• Support Alteryx Designer users with publishing, scheduling, and server-related issues.

Server Upgrade, Migration & Patching

• Execute or support hands-on Alteryx Server upgrades, version migrations, and patching activities.
• Perform pre-upgrade checks, server backup, configuration validation, and post-upgrade testing.
• Validate workflows, schedules, Gallery access, credentials, connections, and services after upgrade.
• Troubleshoot post-upgrade issues related to workflows, Python dependencies, credentials, encryption, and server configuration.
• Coordinate with infrastructure, security, database, and application teams during planned upgrade/change windows.

Production Support & Troubleshooting

• Provide L2/L3 production support for Alteryx Server and business-critical workflows.
• Investigate and resolve workflow failures, scheduler delays, service issues, and server performance problems.
• Perform RCA by analyzing server logs, application logs, workflow execution history, system metrics, and scheduler queues.
• Handle incidents, service requests, and change requests through tools such as ServiceNow/JIRA.
• Ensure SLA-based resolution and maintain production stability.

Backup, Recovery & Platform Stability

• Support backup, restore, and recovery processes for Alteryx Server environments.
• Work with MongoDB / persistence layer, configuration files, workflows, and server repository where applicable.
• Support DR validation, rollback planning, and production recovery activities.
• Monitor server health, CPU, memory, disk usage, worker nodes, controller services, and Gallery performance.
• Recommend platform improvements for better scalability, reliability, and performance.

Security & Integration

• Manage authentication and access control through AD / LDAP / SAML / SSO where applicable.
• Support SSL certificate renewal and security-related configuration.
• Validate encrypted credentials, connections, and credential migration during upgrades.
• Ensure compliance with organizational security and data governance standards.

Mandatory Skills

• Strong hands-on experience in Alteryx Server Administration
• Experience in Alteryx Server upgrades, patching, or migration
• Production support experience for Alteryx Server environments
• Workflow failure troubleshooting and log analysis
• Gallery, scheduler, collections, user roles, and permissions management
• Incident, change, and problem management experience
• Understanding of Alteryx Server architecture: Controller, Worker, Gallery, Persistence/MongoDB
• Backup, restore, validation, and post-upgrade support exposure
• Strong troubleshooting mindset and ability to work under production pressure

Good to Have Skills

• Python package/environment compatibility handling during Alteryx upgrades
• Crypto/encryption/credential migration experience
• MongoDB / Robo 3T exposure
• Multi-node Alteryx Server setup experience
• SAML / SSO / AD / LDAP / SSL certificate handling
• Windows Server / Linux administration exposure
• ServiceNow / JIRA experience
• Experience supporting enterprise analytics platforms such as Tableau or Power BI

Candidate Must Have Actually Worked On

The candidate should be able to explain hands-on experience in:

• Which Alteryx Server versions they upgraded from and to
• Pre-upgrade and post-upgrade validation steps
• Backup and rollback planning
• Workflow failures after upgrade
• Python dependency or package-related upgrade issues
• Credential / encryption / crypto migration impact
• Live production incidents and RCA
• Logs checked during server or workflow failure
• Whether they personally executed the upgrade or only coordinated it

Ideal Candidate Profile

The ideal candidate is someone who has moved beyond basic Alteryx administration and has handled real production responsibilities such as:

• server upgrades
• migration support
• production incidents
• scheduler failures
• workflow troubleshooting
• backup/restore
• platform monitoring
• RCA and SLA-driven support

This role requires a hands-on platform administrator who can own issues, work with multiple technical teams, and ensure Alteryx Server stability in a live business environment.