Make an Impact Before Day One Starts

At R1, we’re transforming the patient experience and helping healthcare systems run smarter through advanced technology, analytics, and automation.

As a Patient Access Supervisor, you’ll play a critical role at the frontline of the patient journey—leading teams, improving processes, and ensuring every patient starts their care experience the right way.

👉 This is a high-visibility, onsite leadership role supporting three facilities at Rutherford Regional Hospital.

What You’ll Do

You’ll lead daily operations while driving both team performance and patient experience.

Team Leadership & Operations

Lead, coach, and develop Patient Access staff
Provide real-time guidance, feedback, and performance support
Assist with staff evaluations and ongoing development
Manage staffing schedules to optimize coverage and productivity

Patient Experience & Service

Ensure a high-quality, patient-first registration experience
Resolve patient concerns quickly and professionally
Maintain a strong customer service culture across your team

Revenue Cycle Accuracy

Oversee registration accuracy, including:
- Insurance verification
- Eligibility and benefits review
Ensure proper use of systems and tools

Process Improvement & Compliance

Monitor quality and compliance (HIPAA, JCAHO, regulatory standards)
Track and report performance metrics
Identify gaps and drive process improvements
Partner cross-functionally with clinical and administrative teams

Operational Strategy

Act as a liaison across departments
Support leadership with insights and recommendations
Help implement operational best practices across sites

What You Bring

3+ years of experience in a healthcare environment
Previous leadership or supervisory experience preferred
Strong understanding of Patient Access / Registration workflows
Proven ability to:
- Lead teams and drive accountability
- Improve processes and quality outcomes
- Communicate effectively across departments

What Makes This Role Stand Out

✅ High-impact role across multiple facilities
✅ Blend of operations, leadership, and strategy
✅ Opportunity to directly influence patient experience + revenue integrity
✅ Work with a company leading healthcare transformation

Additional Details

Location: Onsite – Ascension Sacred Heart Hospital Gulf
Schedule:Monday - Friday 8-5pm

Why R1?

At R1, we don’t just support healthcare systems—we help make healthcare work better for everyone. You’ll be part of a team that values innovation, collaboration, and continuous improvement, while making a real impact on patients every day.

For this US-based position, the base pay range is $46,738.00 - $66,107.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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Job Description