This Way ONward Sales Associate - Twin Cities Eagan

GAP Inc

0 - 3 years

Eagan

Posted: 23/05/2026

Job Description

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, back of house, processes as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

Who You Are

Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Ability to learn procedural knowledge acquired through on-the-job training

About Company

Gap Inc., commonly known as GAP, is a leading global retailer specializing in clothing, accessories, and personal care products. Founded in 1969 and headquartered in San Francisco, California, Gap operates several brands, including Gap, Old Navy, Banana Republic, Athleta, and Intermix. The company is known for its casual and stylish apparel, targeting a wide range of age groups and lifestyles. With a strong presence both online and in physical stores, Gap focuses on offering high-quality, affordable fashion while emphasizing sustainability and social responsibility in its operations.