Support Engineer II
Oracle
3 - 5 years
Nashville
Posted: 14/06/2026
Job Description
Preferably based in one of the following locations:
- Orlando, FL
- Kansas City, MO
- Nashville, TN
Description
As a Support Engineer II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques are also used, including capturing log files, querying tables, updating database fields, and cycling servers.
The role requires effective verbal and written communication with clients and internal collaborators, along with documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity, you will balance client and business needs. Collaborating across teams ensures issues are addressed by the appropriate individuals.
We encourage candidates from all backgrounds to apply.
On-call coverage during and outside business hours may be required as needed.
About Company
Oracle Corporation is a global technology company best known for its enterprise software products and cloud solutions. It specializes in database management systems, cloud infrastructure, enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management software. Oracle helps organizations of all sizes manage, store, and analyze data efficiently, offering both on-premise and cloud-based solutions.
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