Strategic Product Manager

Job Description Summary:

Responsible for executing the strategy of the product umbrella as outlined by the Lead Product Manager, Head of Product Management and Product Executive for the umbrella. Responsible for Product Management Lifecycle activities in partnership with the Business Sponsor such as defining the target client segment market, evaluating industry trends, and uncovering opportunities, perform launches and post launch assessments/ recommendations. The strategic product manager will also be responsible for performing regular maintenance of product materials, maintaining product inventory and key metrics Support new product introduction by creating the risk analysis. Develop and submit quarterly Objectives and Key Results (OKRs) to the Head of Product Management to ensure alignment of product initiatives with overarching company strategy and drive team accountability. OKRs should clearly articulate measurable goals and outline how they contribute to organizational priorities, with submissions due by the end of each quarter.

Major Duties:

• Support discovery and innovation by creating client personas and evaluating competitors

• Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics

• Display a balanced, cross- functional perspective, liaising with the business to improve efficiency, effectiveness and productivity

• Support new product introduction by creating the risk analysis

• Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits

• Provide sales support through RFP response and review

• Monitor capital and expenses and rate card alignment across regions

• As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level

• Role is balanced between high level operational execution and development, and execution of strategic direction of business function activities

Knowledge:

• Strong oral and written communication skills are required. Experienced in constructing/overseeing logical and conclusive presentations.

• Solid understanding or knowledge of 2-4+ NT products or business areas within an umbrella, mastery of 1-2+ and an understanding of client needs and how this impacts the product development agenda/roadmap

• Good in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines

• Organizational skills are required to support the Business Unit's goals, resources needed, and to assess and develop the skills of staff.

• Program or project management experience is advantageous; planning, analysis, design and governance

• Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment.

Knowledge:

• Strong analytical and business management skills with an ability to translate broad strategic goals into specific and measurable action plans

• Strong oral and written communication skills, prior experience with product marketing collateral development is a plus