Solutions & Platforms Manager (IA / Project Hire)

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Job Summary

The Solutions & Platforms Manager is a hands-on builder responsible for designing, piloting, and scaling technology-powered tools that support Disney Experiences (DX) Communications. This role focuses on execution—developing prompts, prototypes, and automations; running pilots; and transitioning approved concepts into reliable, production-ready solutions that meet DX standards for brand integrity, security, and scalability.

This role partners closely with the Strategy & Use Cases Product Owner to operationalize prioritized new technology initiatives.

Responsibilities

• Build and iterate new technology prompts, prototypes, automations, and early-stage tools that support DX Communications & Public Affairs workflows
• Execute new technology pilots from concept through adoption decision, including testing, validation, and readiness assessments
• Partner with relevant internal teams to transition approved pilots into scalable, production-ready solutions
• Develop reusable frameworks for content generation, insights extraction, issue monitoring, and workflow optimization
• Monitor solution performance, reliability, and adoption; implement continuous improvements
• Ensure experimental tools align with DX brand standards, accuracy requirements, and responsible-use guidelines
• Translate defined business requirements into technical solutions and explain tech capabilities to non-technical users
• Create documentation, playbooks, and enablement materials to support adoption across DX Communications teams

Note: This is an internal assignment/project hire position.

Basic Qualifications

• Minimum 3-5 years of experience in new technology solutions development, automation, digital platforms, or technology innovation roles
• Hands-on experience building prompts, prototypes, or workflow automations using modern technology tools
• Experience supporting pilots or proofs of concept through evaluation and scale decisions
• Working knowledge of solution lifecycle considerations, including monitoring, reliability, and scalability
• Strong collaboration skills in a matrixed, cross-functional environment
• Excellent problem-solving and communication skills

Preferred Qualifications

• Experience supporting communications, media, public affairs, or brand-facing teams
• Familiarity with enterprise technology governance, security, or compliance requirements
• Experience developing internal tools or platforms used by non-technical audiences
• Exposure to change management or user enablement efforts
• Experience working in large, complex, or global organizations

Required Education

Note: This is a temporary internal assignment OR external project hire position with no guarantee of permanent placement.

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