Software Engineer III

Position Summary...

What you'll do...

About Team:

If you are thinking ‘scale’, think bigger and don’t stop there. At Walmart, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience. Take a regular day at Walmart Labs and match that with 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 11 countries. That’s Walmart Labs for you.

The support engineering teams drives the maintenance and support of software applications for Walmart to deliver a simple and seamless experience for our customers. This team is responsible for operations, stability and reliability of highly optimized suite of technology solutions used by Walmart and its customers across the globe.

What you will do:

• Drive the maintenance and support of software applications across the globe.
• Independently own and address and resolve applications issues, provide updates and perform root cause analysis.
• Gather the required information necessary in order to best handle customer software and technical inquiries.
• Plan, execute and implement applications and configuration change procedures
• Gain and maintain expertise in flow of application process and systems related to domain
• Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
• Collaborate with software support teams to properly manage customer inquiries and escalate when appropriate.
• Partner with other software support team members on various strategic projects when needed
• Extensively research and document customer technical issues and solutions for knowledge-base and bring new ideas for innovation and automation excellence into the software support team.
• Maintain good professional relationships with counterparts of engineering, platform support and end Users.

What you will bring:

• Good understanding of programming languages - Java, Linux , SQL
• Exposure / experience in Cloud technologies
• Good understanding of Node.Js and React.Js
• Good understanding of scripting in Shell / PowerShell
• Good understanding of database ( DB2, Informix, Oracle, SQL )
• Good understanding of networking, systems, applications, and storage
• Systems, software engineering and architecture knowledge 
• Exposure / experience in open source technologies will be an added advantage.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." by fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal opportunity employer

Walmart, inc., is an equal opportunities employer – by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...