Software Development Snr Director

Oracle Cloud Infrastructure (OCI) is building the next generation cloud platform powering many of the world's most demanding AI, hyperscale, and enterprise workloads. Our Strategic Customers organization partners directly with OCI's largest and most critical customers, helping them deploy, operate, and scale mission-critical services across Oracle Cloud.

We are seeking a Senior Director of Strategic Customer Engineering Operations to lead operational excellence across OCI's most strategic customer portfolio. This leader will own the systems, processes, governance, incident management, operational readiness, and execution frameworks that enable engineering teams supporting some of OCI's largest customers.

This role sits at the intersection of engineering, operations, executive stakeholder management, customer success, and cloud infrastructure. The successful candidate will build scalable operational mechanisms that improve reliability, accelerate execution, increase engineering efficiency, and ensure world-class customer outcomes.

The ideal candidate has experience operating large-scale cloud infrastructure organizations, leading Site Reliability Engineering (SRE), DevOps, Production Operations, Technical Program Management, or Infrastructure Operations teams in hyperscale environments.

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