Production Service Developer 3

Entity: Oracle America, Inc.

Job Duties: Responsible for production infrastructure, including the servers and services which support growing client base as well as designing and implementing highly scalable environments. Work with other teams in the organization and provide infrastructure solutions. Understand client systems and applications, networking, infrastructure, data centers, web tools and technologies, databases and Cloud, Big Data, Enterprise Resource Planning (ERP), and more. Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like: configuration deployments, monitoring, and logging. Perform deep drill down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas, change, evolve, improve and simplify the production infrastructure. Work closely with development and research teams and provide customer friendly solutions and support. Responsible for working on the design, development, and/or deployment of enterprise supporting systems. May telecommute. (385.31425)

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by 5 years of progressive, post-baccalaureate experience in job offered or in a production service developer-related occupation. Position requires:

• Investigating/debugging software defects to perform root cause assessment and recommend code fix using C++, Java, JavaScript, and CCL;
• Investigating complex production level application issues using different troubleshooting tools such as Splunk, BMC Appsight, and blackbird, and maintaining sound documentation of the troubleshooting steps and resolution;
• Analyzing application crash and performance reports using WinDBG to find software vulnerabilities and mitigate negative impact;
• Debugging live production code with WinDBG, Appsight Code Recording profile, and profiling applications in production environment to identify memory and/or dependency issues with tools such as Process Explorer and Dependency Walker;
• Profiling applications in production environment to identify memory and/or dependency issues utilizing tools such as Process Explorer and Dependency Walker;
• Reviewing AWR report and SQL Plans (CBO) for Oracle Database to identify possible causes of performance bottlenecks and recommend code changes when applicable; and
• Profiling Java servers by analyzing heap dumps (Eclipse Memory Analyzer) and timers to locate performance and/or memory related issues.