Principal Software Engineer - Agentic AI

• Creates complex and scalable coding frameworks using appropriate software design frameworks
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale
• Advises cross-functional teams on technological matters within domain of expertise 
  Serves as the function’s go-to subject matter expert
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
• Influences leaders and senior stakeholders across business, product, and technology teams
• Advises and leads on the strategy and development of multiple products, applications, and technologies across a portfolio
• Creates novel code solutions and drives the development of new production code capabilities across teams and functions
• Translates highly complex technical issues, trends, and approaches to leadership to drive the firm’s innovation and enable leaders to make strategic, well-informed decisions about technology advancements
   

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 7+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language(s)
• Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data
• Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Ability to present and effectively communicate with Senior Leaders and Executives, and has a strong understanding of the business
• Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
• Ability to advise cross-functional teams on technological matters within the domain of Agentic AI Platforms and building agentic customer experiences
• Contributes to the development of technical methods in Agentic Customer Experiences in line with the latest product development methodologies
   

Preferred qualifications, capabilities, and skills

• Hands-on practical experience in building agentic AI platforms for building AI-driven customer experiences
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines -- cloud, artificial intelligence, machine learning, AI agents
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Practical cloud native experience