Patient Access Education and Quality

Job Family:

Travel Required:

Clearance Required:

What You Will Do

• Analyze Quality Data to identify areas of opportunity for US Patient Access Associates

• Assist with development and delivery of training to reinforce areas of opportunity.

• Delivers quality audit feedback to associates as needed in real time.

• Delivers monthly cumulative quality feedback to associates.

• Assists with maintenance of policy and procedures when changes are identified.

• Conducts audits to support the needs of the business as needs are identified.

• Coordinates and supervises the daily activities of a support, production, or operations team

What You Will Need:

• Requires a Bachelor's Degree and a minimum 4-6+ years of prior relevant experience or Associate's Degree and a minimum 6-8+ years of prior relevant experience.(Relevant experience may be substituted for formal education or advanced degree.

• Relevant experience coming from a healthcare provider, payor, CBO, business office environment or an outsourcing company

• Travel within the assigned region 25-50 %

What Would Be Nice To Have:

• Knowledge and utilization of desktop applications to include Word and Excel.

• Ability to initiate and follow through on projects and work independently.

• Strong written and verbal communication skills.

• Revenue Cycle experience along with knowledge of managing key performance indicators.

• Knowledge and utilization of desktop applications to include Word and Excel.

• Ability to initiate and follow through on projects and work independently.

• Strong written and verbal communication skills.

• Revenue Cycle experience along with knowledge of managing key performance indicators.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.