Desktop Support Technician
Flextronics
2 - 5 years
Salt Lake City
Posted: 18/04/2026
Job Description
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Desktop Support Technician located in Salt Lake City.
Reporting to the IT Manager, the Desktop Support Technician will be responsible for installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.
Shift: Monday - Friday 8:00 am - 5:00 pm
What a typical day looks like:
- Attend production line incidents
- Maintain AD GPOs
- Maintain knowledge bases and document root causes
- Interact with local networking and corporate licensing, security, firewall, teams to keep the factory up to Flex standards
- Plan monthly patching activities
- Procure hardware and software
- Collaborate with different departments on continuous improvements
- Propose solutions to recurrent issues
The experience we’re looking to add to our team:
- Strong expertise in Windows 10/11 and Windows Server environments, including OS imaging and system maintenance
- Hands-on experience with Active Directory (GPOs), WSUS, Windows patching cycles, ServiceNow, and other desktop support tools
- Solid break/fix and troubleshooting skills for laptops, desktops, docking stations, and peripherals
- Experience supporting and troubleshooting printers (Zebra, Xerox), including drivers, IPs, and print servers
- Foundational networking knowledge and troubleshooting skills (IP vs DHCP, wired vs wireless, VPN, DNS); exposure to MDF/IDF and switches is a plus
- Excellent customer service, communication, and time management skills, with the ability to explain technical issues clearly
- Experience with asset and lifecycle management, spare equipment inventory practices; cloud awareness (cloud vs on‑prem) and relevant certifications (CompTIA A+, ITIL) are a plus
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
ITRelocation: Not eligibleIs Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).About Company
Flex, formerly Flextronics, is a global leader in supply chain solutions and contract manufacturing. It provides end-to-end services, including design, engineering, and logistics for industries like electronics, automotive, and healthcare, with a commitment to innovation and sustainability.
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