Customer Onboarding Specialist

About the Role:

This position entails overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business. Responsibilities include data assessments, guiding applications, and contributing to streamlining onboarding and training processes.

What You’ll Do:

• Managing end-to-end account setup from application to new customer account

• Providing top-notch customer service, troubleshooting, and proposing solutions

• Identifying root causes of customer concerns and process issues

• Maintain customer account data

• Assist with internal account requests

What We’re Looking For:

• 0-1 years of relevant work experience

• High school diploma required; preferred Associate's Degree in Business & Analytics

• Strong data entry skills and attention to detail

• Clear communication and ability to interact with higher management

• Strong organizational, time management, and adaptability skills

• Ability to work independently under pressure and maintain confidentiality

• Quick learner with a proficiency in using computer systems and applications

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company