2nd Shift Operations Supervisor - Gallatin

GAP Inc

2 - 5 years

Tennessee

Posted: 06/04/2026

Job Description

About the Role

In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.

What You'll Do

Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals
Ability to enhance our working together platform by driving a high performing team through engagement of our employees
Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions
Embrace continuous improvement through agility, process development and positive change to identify best solutions
Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication

Who You Are

Strong problem-solving, decision quality and implementation
Strong communication and interpersonal skills
Ability to build and sustain culture through the collaboration with team and/or business partners
Knowledge and understanding of work specific to distribution centers

About Company

Gap Inc., commonly known as GAP, is a leading global retailer specializing in clothing, accessories, and personal care products. Founded in 1969 and headquartered in San Francisco, California, Gap operates several brands, including Gap, Old Navy, Banana Republic, Athleta, and Intermix. The company is known for its casual and stylish apparel, targeting a wide range of age groups and lifestyles. With a strong presence both online and in physical stores, Gap focuses on offering high-quality, affordable fashion while emphasizing sustainability and social responsibility in its operations.