Sr. Technical Program Manager

Responsibilities:

• Manage cross-functional software engineering programs in a matrix organization covering a range of areas.
• Manage programs and projects related to building and enhancing cloud infrastructure.
• Manage dependencies across multiple teams in multiple geographies.
• Organizing sprint planning meetings, getting estimates from Dev Leads, and working with product managers to prioritize sprint tasks.
• Tracking sprint development, ensuring milestones within a sprint are met, and regularly communicating status or raising flags for features that are behind schedule.
• Develop and manage end-to-end program & project plans and ensure on-time delivery.
• Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
• Perform risk management and change management on projects.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Drive internal and external process improvements across multiple teams and functions.
• Interface with Engineering and business owners for project requirements and scope and ensure that 3, 6, 9, and 12-month roadmaps are executed.
• Providing a hhigh-levellens on post-release support tickets, regressions, etc., and analyzing how teams can get better by doing continuous improvement.

Requirements:

• 10+ years of engineering and Program Management experience
• Broad and deep knowledge of enterprise networking and security technologies.
• Knowledge of Cloud-based systems.
• Familiarity with FedRAMP and Gov Cloud setup with AWS or another public cloud will be beneficial
• A proven track record of delivering Enterprise SaaS Products
• Experience with Agile Development processes
• Experience coordinating and directing teams and resources in a matrix environment
• Proficiency in creating and tracking complex development schedules, managing issues, and tracking bugs using industry-standard tools
• Experience with lifecycle management
• Experience working in an engineering environment 
• Excellent analytical and problem-solving skills
• Hands-on experience collaborating with overseas teams
• Excellent communication and interpersonal skills
• Experienced in Program and Project Management tools, e.g. Jira, Confluence, and Project Management tools.

Education:

• Bachelor’s and/or Master’s degree in Computer Science or similar technical discipline