ServiceNow Developer

NetApp, Inc.

5 - 9 years

Bangalore

Posted: 09/12/2023

Job Description

Job requirements

Excellent understanding of the below modules:

CSM - Customer Service Management module experience

ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog

Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs

Nice to have any one of below:

ITOM - CMDB, Discovery, Service Mapping

ITBM - Project Portfolio Management, Release Management, Agile

HRSD (HR Service Delivery) and Finance

VR - Vulnerability Response

We are looking at someone with hands-on design, development, and deployment experience with the ServiceNow platform

ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset) is desirable.

Experience in CMDB, Discovery and integration with other external modules is essential.

Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, CSS, XML,AngularJS & AJAX is a must

Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.).

Education

A minimum of 5 years of experience is required. 5 – 9 years of experience is preferred

- Bachelor’s degree in computer science or related field; or equivalent experience

- Strong analytical, problem solving, and collaborative skills.

- Thorough understanding of ITIL/ITSM processes.

About Company

NetApp, Inc. is an intelligent data infrastructure company that provides unified data storage, integrated data services, and cloud operations (CloudOps) solutions to enterprise customers. The company is based in San Jose, California. It has ranked in the Fortune 500 from 2012 to 2021. Founded in 1992 with an initial public offering in 1995, NetApp offers cloud data services for the management of applications and data both online and physically. In May 2018 NetApp announced its first End to End NVMe array called All Flash FAS A800 with the release of ONTAP 9.4 software. NetApp claims over 1.3 million IOPS at 500 microseconds per high-availability pair.