SDE 2 - DevOps

Hiver

3 - 5 years

Work from home

Posted: 28/10/2023

Job Description

You will be working on

Ownership and maintenance of uptime of infrastructure based out of AWS & GCP
Oncall support for Production Infrastructure and delivering final solutions to recurring problems
Work with various Engineering Teams and help them in implementing solutions for Performance, Scalability, and Security
Troubleshoot and improve the deployment and release process for our infrastructure based on AWS (EC2), Kubernetes, and Jenkins
Build and maintain Hiver’sCore Infrastructure components that allow Hiver to scale and support thousands of concurrent users

We are looking for

3+ years of experience in SRE Operations / System Administrator / DevOps role
Strong working knowledge of Linux and operating system fundamentals
Experience in any Configuration Management Tool ( Ansible Preferred )
Good knowledge of networking (HTTP/HTTPS, SSH, TCP, UDP)
Experience with containerization (Docker, Kubernetes)
Experience working with Cloud platforms (AWS)
Scripting knowledge (Python / Bash)
Experience with monitoring tools like DataDog / CloudWatch / Grafana is a must
Experience working with a CI/CD setup is a must (Jenkins)
Experience with ELK stack will be an advantage

About Company

Hiver is the world’s first customer service platform built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.