Product Solution Engineer
PhonePe
2 - 5 years
Bangalore
Posted: 09/08/2023
Job Description
Roles & Responsibilities:
- Managing accounts during integration
- Working with Products, Tech team and understand different product flow
- Attending meetings/con calls with Merchant's Tech/Business team
- Understanding Merchant's flow, requirements and suggesting the solution to them
- Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
- Taking ownership of customer/merchant issues reported and seeing problems through to resolution
- Ask merchant the targeted questions to quickly understand the root of the problem
- Understanding Tech issues involved in integration & Providing resolution
- Automate the process to solve the merchant integration issue and merchant requirements
Skillset required:
- Hands-on experience with Windows/Linux/Mac OS environments.
- Python and SQL - Required for this role
- Knowledge of any programming language (Ex: - PHP, JAVA, ASP.Net), platforms (Android, iOS).
- Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
- Familiarity with remote desktop applications
- Excellent problem-solving, communication skills
- Good understanding of IT terminologies and concepts
About Company
PhonePe is an Indian digital payments and financial services company headquartered in Bengaluru, Karnataka, India. PhonePe was founded in December 2015, by Sameer Nigam, Rahul Chari, and Burzin Engineer. The PhonePe app, based on the Unified Payments Interface (UPI), went live in August 2016. The PhonePe app is available in 11 Indian languages. Using PhonePe, users can send and receive money, recharge mobile, DTH, and data cards, make utility payments, pay at shops, invest in tax-saving funds, and liquid funds, buy insurance, mutual funds, and digital gold.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).