Citrix Administrator
CGI Inc.
5 - 8 years
Chennai
Posted: 01/09/2023
Job Description
Job Description:
• Minimum 5 years of experience in remote infrastructure management
• 4+ years working experience supporting both Desktop and Server virtualization
• Basic working experience in Citrix XenApp & Xendesktop, Xen Server
• Should possess knowledge on application certification , profile reset, performance evaluation and monitoring
• Responsible for resolving all technical incidents escalated by the L-1 team
• Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
• Participate in Problem Management review meetings and provide root cause analysis
• Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
• Preferable to have work experience on migration/upgradation projects
• Responsible for SLA compliance & Availability of Services
• Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
• Technical Certification a must on any of the technologies (Windows/Citrix)
• Flexible to work on 24/7 rotational shifts
About Company
CGI Inc. is a Canadian multinational information technology consulting and Software Development company headquartered in Montreal, Quebec, Canada. CGI went public in 1986 with a primary listing on the Toronto Stock Exchange. CGI is also a constituent of the S&P/TSX 60 and has a secondary listing on the New York Stock Exchange. As of 2023, CGI is based in 40+ countries with around 400 offices world wide with 91,000+ employees. CGI Mainly works for application services, business consulting, business process Management, IT infrastructure services, IT outsourcing services, and systems integration services.
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