Associate I - BPM

• Skill Examples:

1.     Customer Focus: Focus on providing a prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met.
2.     Attention to detail to ensure SOPs are followed and mistakes are not knowingly made
3.     Team Work: Respect others and work well within the team.
4.     Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data)
5.     Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice)
6.     Willingness and ability to learn new skills domain knowledge etc.
7.     Frontline resource - Voice/Backoffice/Testing

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• Knowledge Examples:

1.     Familiar with Windows Operating Systems MS Word MS Excel etc.    English comprehension – Reading Writing and Speaking
2.     Basic domain knowledge if possible
3.     Experience level – Less than 2 years

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• Additional Comments:Familiar with Asset Management Familiar with Financial Services Familiar with Investment Operations Familiar with operational business transitions Fundamental understanding of financial industry Good knowledge and experience in Microsoft excel Excellent verbal and writing skills Knowledge in Instrument set up, Benchmark, Pricing and Client and Portfolio Knowledge of multi-asset classes and their respective mapping Prior experience in working for regulatory reporting Excellent in analysing large data - breaking down business processes and complex problems into actionable steps Experience in process improvement strategy making, familiar in working in UAT or any kind of test environments, alongside technical team is an advantage

Skills

Asset Management,Investment Management,Financial Services