Engineering Manager
Hiver
8 - 10 years
Work from home
Posted: 10/20/2023
Job Description
What you will be working on
- Own the development practices, processes, and standards for your team
- Own the technical architecture, drive engineering design, and shoulder critical decisions
- Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt
- Work effectively with a cross-functional team of product managers, designers, developers, and QA
- Own the communication of the team’s progress and perception of the team itself
- Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution
- Collaborate with Talent Acquisition to drive sourcing, screening, interviewing, and recruitment of the right talent for your team
- Continuously improve the productivity of your team by identifying investments in technology, process, and continuous delivery
- Own the morale of your team, unblock them at critical junctures, and break ties in a timely manner
- Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers
- You will nurture and grow the team in order to deliver path-breaking solutions, as outlined above, for the business in the coming years
What we are looking for
- Excellent leadership skills to manage and mentor teams
- Bachelor's Degree in a technical field
- 8+ years of total relevant experience with a minimum of two years of experience being a reporting manager for a high-performing engineering team
- Experience designing and implementing distributed systems
- Superior management skills to manage multi-engineer projects and experience in delivering high-quality projects on time
- Track record of individual technical achievement
- Excellent Php/Java, Python, Javascript, and MySql skills
- Experience developing software in a commercial software product development environment
- Experience leading teams that built software products for scale
- Excellent communication skills, open, collaborative, and proven team player
- Experience working with global customers and experience with agile processes and Serverless Architecture is a plus
About Company
Hiver is the world’s first customer service platform built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).