Technical Writer
Red Hat, Inc.
3 - 5 years
Bangalore
Posted: 7/9/2023
Job Description
What you will do:
- Work closely with content strategists, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for product releases
- Effectively manage documentation and deliver customer-focused, goal-oriented documentation
- Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience
- Keep up to date on changes to our offerings, customer use cases, support issues, and business strategy
- Provide feedback to other technical writers to improve the quality and consistency of our content
- Learn to use our documentation toolchain, versioning systems, and issue-tracking tools
What you will bring:
- Experience with software and documentation development life cycles
- Experience writing accessible, usable documentation
- Experience with version control systems
- Experience with topic-based authoring
- Experience using a writing style guide
The following are considered a plus:
- Experience with lightweight markup languages including AsciiDoc or reStructuredText (RST)
- Experience using a writing style guide
- Familiarity with agile software development
- Intermediate to advanced experience with Git
- Experience with script development or automation
About Company
Red Hat, Inc. is an American software company that provides open-source software products to enterprises and is a subsidiary of IBM. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. Red Hat has become associated to a large extent with its enterprise operating system Red Hat Enterprise Linux. With the acquisition of open-source enterprise middleware vendor JBoss, Red Hat also offers Red Hat Virtualization (RHV), an enterprise virtualization product. Red Hat provides storage, operating system platforms, middleware, applications, management products, support, training, and consulting services.
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