Technical Systems Engineer - Kafka Administration

Who We Are:

Today’s complicated business environment is more than that – it’s a period of disruption between the pandemic, global business change, and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skills to be successful. This is now a mantra for our Cisco leadership team and us.

The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes, and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You'll Do:

We in Digital Enterprise Solutions are going through a major transformation of our business processes to reduce time to capability and improve performance using Messaging Platform (Kafka). To support this transformation, we are looking for an experienced and versatile individual to expand our capabilities by adopting industry-leading Kafka solutions. We are looking for an ideal candidate who has experience configuring, deploying, and fixing large-scale Kafka clusters in a production environment

Responsibilities:

• Implementation, administration, and management of Kafka Messaging platforms and integrated technology platforms.
• Guide in Kafka brokers, zookeeper, Kafka schema registry, and Rest proxy
• Manage Large Scale Enterprise production systems in multiple regions.
• Benchmarking and performance tuning critical integration systems.
• Strong emphasis on solving and debugging issues during On-call Incidents and Service Requests
• Support end-to-end enterprise applications using Kafka for business requirements working closely with Engineering IT/BU.
• Experience with alerting, monitoring, and observability to ensure up-time and system availability.
• Solid knowledge of monitoring tools and tuning alerts on Splunk, Prometheus, and Grafana.
• Address Security Remediation & Software Upgrades
• Provide strategic vision in engineering solutions
• Translate functional and technical requirements into detailed architecture and design.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, a related field, or relevant work experience.
• Hands-on development experience with coding languages such as Java or Python or GoLang
• Must have experience managing large distributed systems using standard Git-Ops model
• Experience in managing Infrastructure as a Code using tools like Jenkins, Confd. Some Exposure to Ansible, Terraform, Kustomize, and Conjur
• Experience API testing tools such as Postman, Curl, SoapUI, etc.
• Must have experience in Unix / Shell scripting through an agile development life cycle.
• Must know Kubernetes/Rancher, REST, OAuth, SAML, and OIDC.
• Working knowledge of infrastructure and application monitoring technologies such as Prometheus, Alertmanager, Grafana, ScienceLogic, AppDynamics, and Splunk
• Experience with cloud-native application development.

Preferred Qualifications:

• 5 years of experience configuring and supporting Enterprise Messaging platforms such as Apache Kafka and Confluent Kafka.
• 5+ years experience with building large-scale distributed software systems
• Solid understanding of Java and understanding of operational SLA
• Extensive hands-on experience with system administration of associated platforms

Behavioral Competencies:

• Must be a teammate and work well in small and large group environments.
• Must be highly driven and motivated with a high level of initiative.
• Must have excellent written and verbal communication and interpersonal skills.