About You

Basic Qualifications:

• Minimum of 8+ years of hands-on Salesforce experience in configuring and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud
• Work closely with the business team and technical team and lead team of developers and QA. Work in collaboration with BSA and Business stakeholders
• Experience in workflow and approval administration, creating validation rules, maintaining custom objects, customising fields, page layouts, list views, Bulk data uploads using the Data Loader
• Experience with a complete software development life cycle 1-2 years’ experience developing with Lightning
• Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps is preferred
• Knowledge of Service cloud

Other Qualifications :

• Experience integrating Salesforce with other applications(preferred)
• Experience in workflow and approval administration, creating validation rules, maintaining custom objects, customising fields, page layouts, list views, Bulk data uploads using the Data Loader.
• Salesforce best practices, design standards, integration frameworks etc.
• Salesforce.com developer certification, Experience of Service Cloud
• Must be a good teammate and a quick learner
• Excellent oral and written communication skills
• Capable of interacting with technical and functional teams and communicating challenges and risks.
• Proven sense of accountability, taking ownership over projects and responsibilities and resolving issues proactively
• Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience).