Senior Customer Security Engineer

Responsibilities:

 At this time, the role is for a specific customer but may grow to include other customers within the portfolio.

 This is a remote position, but up to 50% travel to the customer site should be expected.

 Lead and deliver post-sales Arista NDR Security platform customer security engagements.

 Work with government organizations and maintain appropriate protocols of federal, state, and local government engagements.

 Partner with Arista Account Managers to develop appropriate customer security engagement solutions to assist with post-sales implementation.

 Update datasheets and SOW content for the Arista NDR Security Platform customer security services.

 Assist with the continued design and testing of implementation guides and solutions.

 Collaborate with Arista NDR Security Engineers to design security solutions specifically tailored for Arista’s largest security customers.

 Provide post-sales technical assistance and product education (knowledge transfer).

 Put together Arista-related guidelines and recommendations pertaining to customer security programs and integrations with customers’ existing tools.

 Partner with Sales to respond to RFP/RFQs.

 Provide product feedback from customers to Product Management and Engineering.

 Write technical reports for customer engagements.

 Assist Arista’s customers by advising and assisting with the implementation of the Arista NDR Security Platform and third-party integrations.

Qualifications:

 3 or more years of Customer Success or Professional Services technical deployment experience.

 3 or more years working with government organizations.

 An individual who understands customer-facing security implementation and consulting.

 Experience with network security products such as intrusion prevention, network forensics,

firewalls, network access control, and web filters.

 Experience with network-based forensic analysis and threat hunting.

 Experience with network architecture deployment, and span and tap implementations.

 Familiarity with EDR technology and the ability to understand the integration between network and EDR.

 Familiarity with SIEM technology and the ability to understand the integration between network and SIEM.

 Ability to develop and conduct knowledge transfer sessions on security technology.

 Strong written and verbal communication skills.

 Ability to operate with a high degree of independence and manage projects.

Other Desired Benefits

 Excellent consulting and customer-facing skills

 Strong understanding of network security concepts

 Cloud (AWS, Azure, GCP, and O365) security experience

 Experience with Python, Go, C#/.NET and/or PowerShell