SCM Functional Consultant

Position Description:

• Act as a primary support consultant and should be able to independently support one or more medium to large-sized customers in connection with Manhattan solutions
• Analyze and proactively troubleshoot and resolve more moderately to highly complex issues that arise post-implementation.
• Key activities include client management, issues prioritization, issues resolution, testing, solution delivery, expectation management, and client communication.
• Define client needs and develop a plan for the delivery of solutions. Perform detailed design for customer-specific enhancements., write and review test scripts as needed.
• Guide client through system implementation of additional functionality.
• Suggest product improvements based on customer feedback.
• Plan and execute moderately complex projects.
• Mentor other consultants within the team.
• Ability to work closely with technical teams, internal professional services, and product engineering teams.

Position (Minimum) Requirements:

• Bachelor’s or foreign equivalent degree in engineering, science, or related technical field
• Needs to demonstrate a proficient level of competence in supporting or implementing packaged application software with database troubleshooting or developing in SQL or related relational database
• Exposure to basic Unix or Linux commands is good to have.
• Must have Supply Chain domain experience.
• Customer-facing experience preferable [WMOS, SCALE]
• At least 2 years of experience in Enterprise Warehouse Management solutions (like Manhattan WMOS, SCALE, JDA/RedPraire, SAP, ORACLE, etc.,) [OLM]
• Atleast 2 years of experience in Enterprise Order Management Solutions(like Manhattan OLM, IBM Sterling Commerce, etc.,)"