Sales Operations Analyst
Juniper Networks, Inc.
3 - 6 years
Bangalore
Posted: 19/08/2023
Job Description
Salesforce.com (SFDC) Administrator:
- Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.
- Maintain and customize Sales Cloud and Service Cloud applications.
- Build custom reports, dashboards, and workflows.
- Manage operational requests and reporting including customer analysis and individual views and troubleshoot issues.
- Develop training materials and provide training and support to Salesforce.com end users.
- Maintain database for integrity and accuracy including cleansing and duplicate record management.
- Configuration Changes: FLS changes, Profiles change, Layout Changes, Approval Setup changes
- Bulk Data update capabilities – SF Data loader
- Root Cause analysis for Production issues
- Documentation – User Guide and Work level instructions
- Testing and Validation effort – Test Case plan, Test Case scripts
Experience:
- Hands-on: SFDC Admin capabilities Minimum 3 years of Experience
- Hands-on: SFDC Developer Experience – Minimum 3 years of Experience
- Data Mining and Analysis – Minimum 3 years of Experience
- Understanding of middleware Fusion – 3 years
- Hands-on work experience with SAP
- Good written and Verbal communication
- Logical and Analytical thinking
- Problem Solving mindset
- Proactive and preemptive action orientation
About Company
Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California. The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology. The company was founded in 1996 by Pradeep Sindhu, with Scott Kriens as the first CEO, who remained until September 2008. Kriens has been credited with much of Juniper's early market success. It received several rounds of funding from venture capitalists and telecommunications companies before going public in 1999. Juniper grew to $673 million in annual revenues by 2000. By 2001 it had a 37% share of the core routers market, challenging Cisco's once-dominant market share. It grew to $4 billion in revenues by 2004 and $4.63 billion in 2014. Juniper appointed Kevin Johnson as CEO in 2008, Shaygan Kheradpir in 2013, and Rami Rahim in 2014.
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