Responsibilities:

• Design knowledge management strategy, rooted in data and focused on infusing innovative solutions to deliver on business and knowledge management strategies

• Develop trusted relationships with multiple mid-level stakeholders to understand business needs and priorities, and align support and delivery with Knowledge Services strategy supported by appropriate knowledge solutions and services

• Build business acumen for assigned practice/priority and apply it to deliver client-centric knowledge solutions and support content maintenance.

• Develop day to day partnership with mid-level key players (OD, M&C, Business Operations, Learning, CIO, Legal, Global Asset Engineering team etc.) to address the business needs and advise on knowledge services activities

• Monitor and measure progress against knowledge strategy to ensure the direction and outcomes deliver expected value for the assigned workstream

• Lead and coach teams to achieve the defined plan, including operations and coordination (enablement, performance and growth plans)

Basic Qualifications:

8+ years experience /demonstrated skills working with multiple senior level stakeholders

8+ years experience/demonstrated skills with Program and/or Team Management

8+ years experience/demonstrated skills with leading or working with teams in multiple geographic locations

3-5+ years experience in consulting and or practice area expertise

Preferred Qualifications:

Master’s degree preferred

Experience with Design Thinking

Exposure to emerging technologies in the KM space

Expertise in content taxonomy, KM standards, and governance processes

Experience in interacting with senior leadership

Work Experience & Skills:

• Proven ability to build, manage small virtual, global teams fostering a positive team environment

• Proven ability to work creatively and analytically in a problem-solving environment

• Excellent English communication (written and oral) and interpersonal skills

• Demonstrated teamwork and collaboration in a professional setting

• Ability to effectively translate and present metrics into meaningful insights and actionable activities

• Strong skills in Microsoft Office, (Excel, PowerPoint, OneNote, Teams)

• Collaborative work style; willing to coach and to be coached by others; understanding people’s strengths and workstyles

• Proven ability to drive progress on several initiatives at the same time; influence people to get things done

• Excellent time management and prioritization skills

• Strong attention to detail

• Global, Cultural awareness