IT Service Management Associate

Accenture

1 - 3 years

Hyderabad

Posted: 2/15/2024

Job Description

Skill required: Voice - Incident Management

Designation: IT Service Management Associate

Qualifications:Any Graduation

Years of Experience:1 - 3 Years

•Incident Management •Problem-solving skills •Prioritization of workload •Ability to establish strong client relationship •Commitment to quality •Ability to manage multiple stakeholders

Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts

About Company

Accenture plc is an Irish-American professional services company based in Dublin, specializing in information technology (IT) services and consulting. A Fortune Global 500 company, it reported revenues of $64.1 billion in 2023. Accenture's current clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. As of 2022, Accenture is considered the largest consulting firm in the world by number of employees

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