Enterprise Architect
Perforce Software, Inc.
3 - 7 years
Pune
Posted: 13/07/2023
Job Description
Job Responsibilities:
- Interact with end users on technical problems.
- Tiers 1, 2, and 3 support for open source products.
- Drive resolution to problems, which include:
- Open-source software issues
- Questions around open source software usage
- Questions around use and best practices
- Review customer architecture and design implementations
- Research, understand, and advocate open-source software
- Interact with various open-source communities
- Serve in case assignment rotation
- Share knowledge via blogs, brown bags, and conference session
Competencies:
- Strong Linux background required
- Some programming experience required an Understanding of networks and networking protocols
- Experience with virtualization and containerization at scale
- Database administration experience is very desirable
- Experience working in production environments, especially enterprise/carrier environments
- Understanding of DevOps and automation concepts
- Strong troubleshooting and problem-solving abilities
- Fast and creative thinkers, quick on their feet to respond quickly to complex and difficult problems
- Proven track record of acquiring strong proficiency in new technologies quickly
- Good communication skills and strong customer service orientation.
- Ability to work in a 24/7, 365-day-a-year Support Organization, and be on rotation for critical customer issues during off-business hours.
Experience:
- Minimum of 3 years of software development and design or systems administration or level 3-4 technical support experience
- At least 2 years in a senior position ( senior/lead developer, engineer, or DBA)
- Minimum 3 years of implementation and troubleshooting experience in Linux, Java, Kubernetes, and/or Hadoop
- Preference is given to candidates with implementation and troubleshooting experience on other broadly adopted open-source technologies (e.g. Kafka, Spark, Solr, ActiveMQ, RabbitMQ, Artemis, Tomcat, Wildfly, CentOS, Docker CE, InfluxDB, Cassandra, etc)
- Experience working with a geographically dispersed virtual team.
About Company
Perforce Software, Inc. is an American developer of software used for developing and running applications, including version control software, web-based repository management, developer collaboration, application lifecycle management, web application servers, debugging tools, and Agile planning software. The company is based in Minneapolis, Minnesota, and is equally owned by private equity firms Clearlake Capital and Francisco Partners. Perforce Software was founded in 1995 in Alameda, California by Christopher Seiwald, a software developer and computer science graduate from UC Berkeley. Its first product was also called Perforce and was a version control system allowing companies to collaborate on large software projects by keeping track of changes to both the source code and binary files.
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